Privacy Policy

1     Introduction

1.1    General

At Fitolium India, we respect your privacy and are committed to protecting your personal data in line with Indian law and global standards.
Whether you visit our website or use our wellness products, we collect only the minimum information necessary to serve you better.
Personal data means any information that can identify you, directly or indirectly — such as your name, email, phone, IP address, or purchase history.
Throughout this document, "You/Your" refers to both website visitors and our valued customers.

We process your data in accordance with the Information Technology Act 2000 (India), the General Data Protection Regulation (GDPR), and other applicable laws. Our Privacy Policy tells you what data we collect, how we use it, your rights, and how you can control your information.

We may update this Policy as regulations or our services evolve. Major changes will be clearly communicated, so please check back from time to time.

1.2   What is personal data?

Personal data includes anything that could identify you—like your name, contact details, device information, location, or online identifiers.

2     Contact details

For any questions or requests related to your data or privacy, contact our Indian Data Protection Officer:
[email protected] | Mumbai Office: +91 22 2829 1234

3     What personal data is processed and how?

3.1    Data types and purposes

We may retain your data longer if required by Indian law or to protect vital interests.

3.2    Processors

Sometimes we work with trusted service providers (like for marketing, IT support, or analytics). All such partners follow strict confidentiality and security agreements, and only process data as per our instructions.

• Marketing and communication partners
• IT and hosting providers
• Analytics tools
• Customer support solutions

4     Sharing your data

We never sell your data. We may share data with partners (e.g., delivery, payment, or legal authorities) only as needed and always with your knowledge. If legally required, we may disclose data to Indian authorities.

5     International data transfers

Your data is primarily stored in India. If transferred abroad, we ensure it receives equal protection as under Indian laws.

6     Security

We apply advanced technical and organizational measures to keep your data safe from unauthorized access, loss, or misuse.

7     Changes to this policy

We update this Privacy Policy as needed. Please review regularly.

8     Your rights

• Right to access: You may request details about your personal data.
• Right to correction: Ask us to fix or update your data.
• Right to erasure: Request deletion of your data (where legally allowed).
• Right to restrict processing or object to certain uses.
• Right to data portability (get your data in a transferable format).
• Right to withdraw consent at any time.
• Right to complain to an Indian data authority if you feel your rights are not respected.

For help with your rights or more details, contact [email protected].

9     Update your data

Please inform us if your details change or need correction — we’ll update them promptly.